Privacy Policy

Play88 and its employees are committed to collecting and storing your personal data according to the strictest international standards and applicable regulations to ensure its safety and proper handling.

It is our intention to keep you informed about how the information we collect from you is used and stored. Changes have been made to this Privacy Policy to ensure its compliance with the General Data Protection Regulation (GDPR).

This Privacy Policy describes the data processing methods utilized by our Company and the options you have when it comes to your information being handled by us.

Play88 has every intention of offering detailed and accurate information on the use of cookies to allow every person accessing our website to make an informed decision about the storage of such files on their device.

If you ever have any questions, concerns or suggestions regarding the data we collect from you, or general questions about our services, please do not hesitate to contact us at support@p88mail.com.

Should you become concerned about the use of cookies on any of the pages of our website, please feel free to send detailed information about it to us at support@p88mail.com.

1.1 PRIVACY

Play88 as a company undertakes to keep the data it is trusted completely secure. This Privacy Policy explains how exactly we collect your information when you choose to use our services, as well as how we use it after that.

This Privacy Policy will be agreed between you and Play88 (hereinafter "We", "Us" or "Our", if applicable). Please note that by using our website and its services you are acting as a party to this Privacy Policy.

Changes to this Privacy Policy may be made from time to time. You can keep informed of those changes by checking on our websites and platforms. It is your responsibility to check our Privacy Policy and stay informed about the latest amendments.

1.2 CONSENT TO HAVING YOUR PERSONAL DATA PROCESSED

YOUR RIGHTS AS A DATA SUBJECT

Play88 only begins to process your personal data following your express approval. You agree that this approval constitutes your informed, explicit and freely given consent (hereinafter referred to as “consent”) to process your personal data according to this Privacy Policy.

Your Consent to the processing of your personal data may be granted by you or a representative appointed by you in any of the following ways:

In written form, in which case your consent must contain the following:

• first name, last name and patronymic (if applicable), residential address, number of the document used to identify the data subject, as well as the document's date of issue and issuing authority
• in case consent is given by a representative – notarized power of attorney or another document that confirms the relevant authority of the representative
• the postal address of Play88 to receive the consent granted by the data subject
• the purposes for which personal data provided will be processed
• a full list of personal data for which the consent is given
• the name and address of the person or legal entity entitled to process the personal data, for which consent has been granted, on behalf of Play88, if the processing is delegated to them
• a list of actions regarding personal data for which the consent is being given, as well as an overview of the processing methods that can be used to process it
• the validity period of the consent during which the data may be processed, and in which way the consent can be withdrawn
• the signature of the person granting the consent or their legal representative

By performing specific actions that expressly indicate the will to establish a legal relationship with Play88, such as signing up with Play88 and creating an account, registering for the services offered, or executing financial transactions into a previously created account.

Performing such actions is a condition that enables the person to participate in betting on the Play88 website according to the Terms and Conditions, place bets, and receive winnings through the created account to comply with the rules set forth by the gambling operator.

Your consent is not required to process your data in any of the following situations:

• when processing of the data is required for the purposes set forth in international agreements of local legislature, for due performance of legal duties and functions
• when personal data must be processed for the purpose of serving justice or executing an official court decision or another decision by a relevant legal body
• when personal data must be processed for the purpose of protecting the vital interests of the personal data subject, including but not limited to their health and life
• when personal data must be processed for the purpose of exercising the legitimate rights and interests of the Company or third parties, if your rights and freedoms are not violated
• when personal data must be processed in the interest of obtaining specific statistical data, as well as for other research purposes – in this case your personal data will be anonymized, except for cases when otherwise required for marketing purposes
• when an unlimited number of people have free access to the personal data being processed as granted by you
• when the personal data being processed is subject to obligatory disclosure according to local laws

The Company fully complies with the provisions of the General Data Protection Regulation (GDPR) regarding the procedures of withdrawing consent already granted, obtaining information about your personal data availability, and having your information amended, blocked, or permanently erased by Play88.

1.3 WHY WE COLLECT YOUR INFORMATION

The information we collect includes those used for personal identification purposes, such as first name and last name, date of birth, credit card information, home address, email address, phone number and other details that may be appropriate.

You may be asked for personal data when using the website, creating an account, or using the services we provide. Personal data that can be requested from you may include:

• contact details, which include your email address and phone number
• residency information (such as your home address)
• payment information
• transaction history
• website preferences
• website preferences

We collect, process and store information on our servers according to applicable legislation.

When you are interacting with our websites and using our services, your unique activity log is recorded, which includes the following information:

• IP address
• time spent using the website
• date of access
• specific pages viewed
• language preferences
• software crash reports
• browser type used

This information is collected and analyzed to make sure we can provide better service. We never collect your information without making you aware of the fact in advance.

1.4 HOW WE COLLECT AND PROCESS INFORMATION

We may automatically collect certain data, as mentioned above, as well as obtain your personal data whenever you choose to provide it voluntarily while interacting with the Play88 website or using other services and communications.

Personal data can also be obtained from other service providers and customer lists obtained from third-party suppliers in a strictly legal manner and in complete accordance with all applicable laws and regulations.

Personal data can also be obtained from other service providers and customer lists obtained from third-party suppliers in a strictly legal manner and in complete accordance with all applicable laws and regulations.

Your personal data will be disclosed to third parties per this Privacy Policy and applicable legislation.

1.5 USING THE DATA COLLECTED

The personal data you provide is intended to help us offer you a high quality support service, keep you secure throughout your time using the website, check and verify your identity, properly process your transactions, and facilitate your participation in third-party promotions, as well as for a range of other purposes related to the provision of our gaming services.

Because of this, during the provision of our services, we may share your personal data with our carefully selected partners (including any other parties that have arrangements with you about the sharing of your data).

We may also use the personal data you supplied us with to:

• send promotional offers and information about the products and services on offer
• send promotional offers and information about the products and services offered by our partners with the aim of giving you a wider range of services and improving your customer experience.

It is understood that by participating in any competitions run by the Company and accepting prizes or claiming your winnings, you provide consent for us to use your name for promotional purposes without being entitled to any sort of supplemental remuneration, except in cases when such remuneration is required by law.

1.6 INFORMATION DISCLOSURE

Your personal data is not disclosed to any other companies, organizations and people not affiliated with Play88.

Your personal data may be disclosed to other companies, organizations and people not affiliated with Play88, provided that you have granted us consent to do so.

Your personal data may be disclosed if we are required to do so by law, or we strongly believe that doing so is critical to:

• comply with legal requirements or procedures involving our company or our website, or services we provide, or any other circumstances when we are legally required to do so
• protect our rights or property
• protect other customers using our products or services

If we have reason to believe that someone has committed or is intending to commit a dishonest and illegal act, such as:

- tampering with games

- committing payment fraud (which includes using stolen cards)

- requesting payment reversals and cancelations

- performing prohibited transactions (including money laundering)

the Company reserves the right to share this information and your personal data with other gaming websites, law enforcement authorities, credit card companies and other relevant regulatory agencies. Your personal data may be passed on to appropriate institutions for the purpose of carrying out public research and preventing gambling addiction.

1.7 ACCESS TO YOUR DATA

You can choose to opt out of receiving promotional messages from us in any of the following ways:

• by opting out in your account settings, available on our sites or via our services
• by replying to any promotional newsletter sent by us
• by sending an email to our customer service representative via any of the available channels

In addition, you can get in touch with us at any moment if you need:

• to know which information we collect, process and store, and from which sources we obtained it
• to confirm the accuracy of the personal data supplied by you or obtained by us in any other way
• to update the personal data collected and currently stored
• to file a complaint regarding how your personal data is being used

We will update any information already being stored as long as you can prove such changes are reasonable and necessary and provide sufficient proof of your identity.

To clarify, no provisions of this Privacy Policy prevent us from having to share your personal data if we are required to do so by a formal request filed by an appropriate legal authority of your country.

1.8 COOKIES

INFORMATION STORED ON YOUR DEVICE

When you are using our services, certain information is stored on your device with your consent. This information is commonly known as “cookies”, which are small text files that store your preferences.

Cookies are always stored on your device while using our services during website visits. We also use flash cookies, which are like browser cookies described above and allow us to store information about your visits across our various websites.

Neither type of cookies can be used to gain access to your device or computer or use any information stored on them. Both types of cookies are used for monitoring purposes only.

These methods are also used to see how exactly you are using our services and what your preferences are. You always have a choice of whether to accept or decline cookies.

Most web browsers accept cookies by default, but if you choose to, you can always modify your browser settings to have full control over which cookies are accepted.

Using your web browser, you can delete, block or allow all cookies, block cookies from third parties, clear all cookies when you close the browser, start incognito mode sessions to browse the internet without storing any data on your device, or extend the options available within your browser by installing add-ons and plug-ins.

Below you can find links to information about managing cookies in various browsers:

• Managing cookies in Internet Explorer
• Managing cookies in Chrome
• Managing cookies in Firefox
• Managing cookies in Safari
• Managing cookies in Opera

Please note that we are not responsible for any content on other websites. Also, it is our duty to inform you that if you disable cookies, you will not be able to access the full features of Play88.

FLASH COOKIES

Flash Player allows you to manage your preferences – the settings can be changed to prevent the use of flash cookies.

Please note that choosing to decline all cookies will prevent you from being able to use some of the features and services otherwise available. For instance, you will not be able to choose the interface language.

1.9 CONSENT TO INFORMATION BEING SHARED WITH ELECTRONIC SERVICE PROVIDERS

To be able to play games involving real money on our website, you will need to transfer money to your player account. You will also need to be able to withdraw funds from your account. To facilitate these processes, we may resort to third-party electronic payment systems.

By accepting this Privacy Policy, you also provide your consent to your personal data being transferred to third parties as required for the proper processing of your transactions, including outside of your country in some cases. We have measures in place to ensure security when third-party systems are used to process payments.

1.10 CONSENT TO BEING SUBJECTED TO SECURITY REVIEWS

Our Company reserves the right to carry out security reviews at its discretion in the interests of verifying the personal data you provided when you registered, verifying financial transactions and ensuring proper use of the services provided. This may be done to ensure there are no violations of any applicable laws or of our Terms and Conditions.

By continuing to use our services and thereby accepting our Terms and Conditions in their entirety, you are authorizing us to use and disclose your personal data to third parties in the interests of conducting such security reviews at our discretion, which may involve transferring your information outside of your country. Security reviews may include (but are not limited to) ordering credit reports and checking the information provided against the available third-party databases.

1.11 SECURITY

Realizing the importance of offering complete security to our users, our Company is committed to employing all available methods to ensure the confidentiality of your data and the accessibility of any necessary information. All personal data obtained from you is encrypted and stored in a database protected by a password and regularly updated firewall software. Our services rely on 128-bit encryption SSL Version 3.

We also make every possible effort to ensure that adequate security measures are taken by our affiliates, subsidiaries, agents, suppliers etc. However, you should be aware that sending information over the internet is never totally secure, and as a result we are unable to guarantee the security of your data when transferring it.

Therefore, please SEND ANY DATA AT YOUR OWN RISK. Once your data is received, Play88 has appropriate procedures and methods in place to ensure its security.

1.12 LEGAL DISCLAIMER

Our company shall not be held liable for any events beyond our direct control. We shall not be held liable for any damage, direct or indirect, arising from the unlawful use or theft of your personal data.

However, we are unable to provide any guarantees regarding websites beyond our control and not covered by this Privacy Policy. When visiting such websites, please be advised that those website operators may also collect your personal data and use and process it according to their privacy policies which may be different from ours.

Please make sure to familiarize yourself with these policies before consenting to your personal data being collected and used.

We are also unable to guarantee the security of your personal data while it is being transmitted through various channels of communication, even though we make every effort to ensure secure processing and transmission. Please be warned that you SEND ANY DATA AT YOUR OWN RISK.

1.13 CONSENT TO PRIVACY POLICY

By using our services, you expressly and freely declare your agreement with our Privacy Policy and grant us the right to collect, process and store your personal data.

This Privacy Policy should be evaluated in conjunction with our Terms and Conditions, as well as any Terms and Conditions posted on our other platforms and websites.

Changes may be made to this Privacy Policy from time to time, and you can stay up to date with these by checking our Terms on a regular basis. Your continued use of our services following any such changes constitutes your acceptance of the new Privacy Policy in its entirety.

This is the entire and exclusive Play88.com Privacy Policy, effective from 01.01.2020 and superseding any previous versions. It is your responsibility to check our Terms and stay informed of the latest amendments.